We are completely different. You call us, you get us. No automated phone systems, no call centers. We hate them as much as you do. You will not only reach us – live and in person – but you will get the help from someone who is friendly and completely knowledgeable. You’ll get help, not hype. You will never get a sales pitch.
We do not. Our products are only available by calling our Store directly at 800-249-2299 or by ordering directly from this web site. You may see on-line sites claiming to sell our products. These sites and claims are 100% fraudulent.
We have been in business for over 25 years. We are fully accredited by the Better Business Bureau. Our products have received wonderful reviews in many major media outlets, including The Boston Globe and WBZ-TV4, Boston, MA.
We could not agree with you more. It is a consumer rip-off and we do not do it. Never have, never will.
All shower heads, with the exception of the hose and bracket on the Hand Held models, have a one year warranty against any manufacturing defects. The hose and bracket on the Hand Held models have a six month warranty. All accessory items have a one year warranty. Warranty does not cover damage caused by installation, abuse, hard water, sediment and/or mineral deposits in the water. We will either repair or replace an item covered under warranty after the original item is returned to us. All shipping costs for items covered under warranty are the responsibility of the customer.
Compare our credentials and guarantee to any other company. See for yourself, there is no comparison whatsoever.
Avoid scams. Our products are only available directly from us, at this one website, and nowhere else.